Cookie Policy

Our website uses cookies to distinguish you from other users of our website. This allows us to provide you with a better online experience when you visit our website and to further improve our website. More information about the cookies we use and the purposes for which they are used can be found in this Cookie Policy.

Use of data

We use the information we have about you in the following ways:

  • Information that you provide to us. We use this information:
    • To fulfil our obligations arising from contracts we have entered into with you and to provide you with the information, products and services you request from us;
    • To provide you with information about items or services that we think you may be interested in or to allow selected third parties to do so. If you are a new visitor and in those cases where we allow selected third parties to use your information, we (or they) will contact you electronically if you have consented to this. If you do not want us to use your data in this way or pass your data on to third parties for marketing purposes, please tick the appropriate box on the form on which we collect your data (the contact form or the registration form as used in practice);
    • To inform you of changes to our services;
    • To ensure that the content of our website is displayed in the most efficient way for you and your computer.
  • Data we collect about you. We use this data:
    • To administer our website and for internal operations including troubleshooting, data analysis, review, research, statistical and research purposes; 
    • To improve our website and to ensure that content is displayed in the most efficient way for you and your computer;
    • To enable you to use the interactive capabilities of our services whenever you wish;
    • As part of our efforts to keep our website safe and secure;

    • To measure the effectiveness of advertisements we display to you or others and to provide you with relevant advertisements;

    • To make suggestions and recommendations to you and other users of our website about articles and services of interest to you.

  • Information we receive from other sources. We may combine this information with other information you have provided to us and the information we collect about you. We may use this information and the combined information for the purposes described above (depending on the type of information we receive).

Disclosing your data

We may share your personal data with any member of our group, namely our subsidiaries, our ultimate holding company and its subsidiaries. We may share your information with selected third parties including:

  • Business partners, suppliers and subcontractors for the performance of a contract we have entered into with you or them.
  • Advertisers and ad networks who need the data to display more targeted advertisements to you and others. We do not provide our advertisers with information about identifiable individuals but provide them with aggregate information about our users. We may also use such aggregate information to help advertisers reach their target audience. We may use the personally identifiable information we have collected about you to meet the needs of our advertisers by displaying their advertisements to that target group.
  • Analytics and search engine providers who support us in improving and optimizing our website.

We may disclose your personal information to third parties:

  • If we buy or sell a business or assets, in which case we may disclose your personal information to the potential seller or buyer of that business or assets.
  • If almost all of Evidensia Dierenklinieken B.V. / Evidensia NL Dierenklinieken B.V. and its affiliated clinics' business assets are purchased by a third party, in which case personal data of its customers will form part of the business assets to be transferred.
  • If we are obliged to disclose or share your personal data in order to comply with a statutory obligation or to ratify or apply our terms of use and other agreements; or to protect the rights, property or safety of Evidensia Dierenklinieken B.V. / Evidensia NL Dierenklinieken B.V. / its affiliated clinics or others. This also includes exchanging information with other companies and organizations with a view to protecting against fraud and risk reduction in the granting of credit.

Where do we store your personal data?

The data we have collected about you may be transferred to and stored in a destination outside the European Economic Area (EEA). They may also be processed by staff outside the EEA who work for us or one of our suppliers. These staff may be engaged in, amongst other things, the provision of support services. By submitting your personal data to us, you agree to this method of transfer, storage or processing. Evidensia Dierenklinieken B.V. / Evidensia NL Dierenklinieken B.V. / affiliated clinics will take all necessary measures to ensure that your personal data is treated securely and in accordance with this privacy policy.

All information you provide to us will be stored on our secure servers. If we have given you a password (or if you have chosen one yourself) with which you can access certain parts of our website, you are responsible for keeping this password confidential. We ask that you do not share this password with anyone.

Unfortunately, the transmission of data over the Internet is not completely secure. Although we do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Transmission of data is at your own risk. Once we have received your information, we use strict procedures and security measures to prevent unauthorised access.

Your Rights

You have the right to request us not to use your personal data for marketing purposes. We will inform you (before we collect your data) if we intend to use your data for such purposes or if we intend to disclose your information to a third party for such purposes. You can exercise your right to prevent such processing of your data by ticking certain boxes on the forms we use to collect your data. You can also exercise your right at any time by contacting the practice administration.

From time to time, our website may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please be aware that these websites have their own privacy policies and that we are not responsible or liable for these policies. Please consult the policies of the relevant website before submitting any personal data.

Access to information

The privacy legislation gives you the right of access to data held about you. Your right of access can be exercised in accordance with the law. We may charge you a fee to cover our costs in providing you with the information we hold about you.

Changes to our Privacy Policy

If we make changes to our privacy policy in the future, we will post those changes on this page and, if necessary, you will be notified by e-mail. Please visit this page regularly to keep up to date with any updates or changes to our privacy policy.


Questions, comments and requests regarding this privacy policy should be addressed to:

IVC Evidensia Nederland B.V. 
Wilhelminalaan 6
3451 HJ Vleuten


Our cookie policy

It is very important for the proper functioning of our website that we can place a text file called a 'cookie' in the browser files of your computer when you visit the website. The cookie can be stored on your computer's hard drive. The information we collect through the cookies is non-personal information. You are always free to refuse cookies if your browser allows it, but some parts of our website may not work properly as a result.

We will not allow third parties to place cookies on our website. Some third parties place cookies on other sites that help us to improve our services. For example, like most companies, we use Google Analytics to analyse your use of our website.